Shipping policy
At Amoura Vienna, our goal is to deliver your order quickly, safely, and reliably. Below you will find all important information regarding our shipping process, including processing times, delivery times, and order tracking. If you have any questions, our customer service team is always happy to assist you.
1. Shipping Destinations
We currently ship to multiple countries. Available shipping destinations will be displayed during the checkout process.
2. Processing Time
Orders are processed within 5 business days.
3. Delivery Times
Estimated delivery time is approximately 5 business days, depending on the destination country.
Please note that in exceptional cases, delivery times may be extended due to high demand, public holidays, or delays caused by the shipping provider.
4. Shipping Costs
We offer free shipping.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email including your tracking number and a tracking link to monitor your shipment online.
6. Contact
For any questions regarding your order or delivery, you can contact us at any time at the following email address: info@amouravienna.com