Shipping policy

At Amoura Vienna, our goal is to deliver your order to you quickly, safely, and reliably. Below you'll find all the important information about our shipping process, including processing times, delivery times, and order tracking. If you have any questions, our customer service team is always happy to help.

1. Shipping Areas

We currently ship to several countries. The available shipping destinations will be displayed during the checkout process.

2. Processing Time

Orders are processed within 5 business days.

3. Delivery Times

The estimated delivery time is approximately 5 business days, depending on the destination country.

For customers who would like to receive their order faster, we also offer express shipping.

Please note that in exceptional cases, such as high demand, public holidays, or delays caused by the shipping carrier, delivery times may be longer.

4. Shipping Costs

Standard shipping is free for all orders. The cost of express shipping will be displayed transparently during the checkout process before you complete your order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation by email, including a tracking number and a tracking link for online order tracking.

6. Contact

If you have any questions about your order or delivery, you can contact us anytime by email: info@amouravienna.com