Terms of service
OVERVIEW
Welcome to Amoura Vienna! The terms “we,” “us,” and “our” refer to Amoura Vienna. Amoura Vienna operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Amoura Vienna is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with all policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting or using our Services, or interacting with our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing products and services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services accurately in our online stores. However, please note that the colors or appearance of products may differ from how they appear on your screen depending on the type of device you use to access the store and your device settings and configuration.
We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match the images or representations shown in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Amoura Vienna reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not accepted until Amoura Vienna confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Amoura Vienna may not be able to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of the order.
Returns or exchanges of purchases are subject solely to the provisions of our return policy.
You represent and warrant that your purchases are for your personal or household use only and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping fees, handling charges, customs duties, or import fees.
Prices shown in our online stores may differ from prices in physical stores or online stores operated by third parties. We may occasionally offer promotions relating to our Services that may affect pricing and are subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account information and other details, including your email address and credit card numbers and expiration dates, so we can complete your transactions and contact you if needed.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we transfer the products to the shipping carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, branding, text, advertisements, images, graphics, product reviews, videos, audio files, and the design, selection, and arrangement thereof, are owned by Amoura Vienna, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any material on the Services. Except as expressly provided herein, nothing in these Terms grants you any license or rights under any patent, trademark, copyright, or other intellectual property of Amoura Vienna, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Amoura Vienna.
The names, logos, product and service names, designs, and slogans of Amoura Vienna are trademarks of Amoura Vienna or its affiliates or licensors. You may not use such marks without prior written permission. Shopify’s names, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names and marks are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools as part of the Services. We neither monitor nor have control over these tools.
You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations, or endorsements of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms provided by the relevant third-party providers.
We may also introduce new features or services in the future, including new tools and resources. Such new features and services shall also be subject to these Terms and Conditions.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to third-party websites or services (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you leave our Services to access third-party websites, you do so at your own risk.
We are not liable for any harm or damages related to your access to or use of any third-party websites, products, services, resources, or content. Please review the policies and practices of any third-party provider carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Amoura Vienna is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are conducted directly with Amoura Vienna. By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Amoura Vienna, including any injuries, damages, or losses arising from products or services purchased. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with Amoura Vienna.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information you submit may be transferred to Shopify and third-party service providers located outside your country of residence.
SECTION 11 – FEEDBACK
If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other materials (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media and for any purpose, including commercial purposes.
You further represent that: (i) you own or otherwise control all rights to the Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms.
We are under no obligation to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback.
We may monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates intellectual property rights or these Terms.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our Services containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not use the Services for unlawful, abusive, fraudulent, misleading, harmful, or malicious purposes or to violate any applicable laws or regulations.
You also agree not to upload viruses or malicious code, collect personal information of others, engage in spam or phishing, use bots or scraping tools, interfere with security features, or otherwise misuse the Services.
We reserve the right to suspend or terminate your access to the Services if you violate these Terms.
SECTION 14 – AGENTS
This section applies if you use or enable any software or service acting autonomously or semi-autonomously (“Agent”) to access or interact with the Services.
Agents must identify themselves appropriately in all HTTP/HTTPS requests and must not disguise themselves as human users or bypass security measures such as CAPTCHAs.
We reserve the right to restrict or prohibit Agent access to the Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. You remain liable for all amounts due up to the termination date.
Sections relating to intellectual property, feedback, disclaimers, liability limitations, indemnification, governing law, and any provisions that by nature should survive termination shall survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information provided through the Services is for general informational purposes only. We make no warranties regarding the accuracy, completeness, or usefulness of such information.
UNLESS EXPRESSLY STATED BY AMOURA VIENNA, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
We do not guarantee uninterrupted, secure, or error-free use of the Services.
SECTION 17 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, AMOURA VIENNA, ITS AFFILIATES, EMPLOYEES, DIRECTORS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Amoura Vienna, Shopify, and their affiliates, employees, contractors, and service providers from any claims, damages, liabilities, or expenses arising from your breach of these Terms, your violation of law, or your misuse of the Services.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision of these Terms shall not constitute a waiver of such provision.
These Terms, together with all policies and operating rules posted by us, constitute the entire agreement between you and us regarding your use of the Services.
SECTION 21 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms without notice.
SECTION 22 – GOVERNING LAW
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws applicable at the registered office of Amoura Vienna. You consent to the jurisdiction of such courts.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO TERMS AND CONDITIONS
The most current version of the Terms and Conditions will always be available on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to info@amouravienna.com.